Control Hub AI Agent

AI prototyping

Role

Lead designer

Control Hub AI Agent

AI agent workspace for Cisco Control Hub that automates operations. This is still early stage concept work.

Goals

Used vibe-coding to rapidly iterate to show the vision of the design team
Tackled multi-step workflows, API integration, and state management
Applied Momentum Design System following enterprise UI patterns

Despite being a substantial user group, accounting for nearly 30% of the entire buyer segment, hiring managers have historically faced challenges with SAP Fieldglass's interface.

The core issue lies in the system's navigational complexity and inefficacy in presenting relevant worker-related information. ‍

‘No easy way to use the app or understand where to go.’ - from a Fieldglass hiring manager user How could we make SAP Fieldglass more intuitive and efficient for hiring managers when managing external workers?

Despite being a substantial user group, accounting for nearly 30% of the entire buyer segment, hiring managers have historically faced challenges with SAP Fieldglass's interface.

The core issue lies in the system's navigational complexity and inefficacy in presenting relevant worker-related information. ‍

Despite being a substantial user group, accounting for nearly 30% of the entire buyer segment, hiring managers have historically faced challenges with SAP Fieldglass's interface.

The core issue lies in the system's navigational complexity and inefficacy in presenting relevant worker-related information. ‍

Despite being a substantial user group, accounting for nearly 30% of the entire buyer segment, hiring managers have historically faced challenges with SAP Fieldglass's interface.

The core issue lies in the system's navigational complexity and inefficacy in presenting relevant worker-related information. ‍

Design process

Vibe-coding with Cursor to rapid-prototype the idea.

Move the Figma for more refined visual design

The outcome so far

Agent skill list, knowledge base, policies & guardils

Skill overview and details

Run skill

AI-frist Control Hub

Exploration - What if Control Hub is AI-first?

Skill overview and details

CHAI 2.0

Webex Control Hub is the single pane of glass where IT administrators deploy, configure, and monitor the entire Webex Suite—Messaging, Meetings, Calling, and Contact Center.

Proposed a New Design Direction

Originally, the Leadership wanted to focus on Global Search and Worker Details page. However, the research shows we users don’t like the global search because the bad performance. And it will require a serious backend effort to improve the search result.

After regroup with the product manager and the developer, I proposed this new direction to the leadership, rethinking dashboard experience to solve the problem of navigation and efficiency. I was able to turn the ambiguity of the project to a more actionable and direction with more potential.